Unit 1: Meeting – Getting Down to Business (1)
Objectives:
Understand the importance and drawbacks of small talk at meetings.
Learn useful phrases for small talk and starting meetings.
Practice and receive feedback on starting meetings effectively.
Negotiation – Building Relationships (1)
Explore the role of relationship-building in negotiations.
Learn phrases for relationship-building techniques.
Analyze real examples and practice relationship-building in negotiation.
Socialising – Breaking the Ice (1)
Address psychological barriers in starting conversations with strangers.
Learn phrases for starting and leaving conversations.
Practice starting and leaving conversations with strangers.
Activities:
Job interview role-play
Company run-down discussions
Community and lifestyle conversations
Position and interest identification
Questioning and clarifying
Bargaining scenarios
Clenching the deal exercises
Keeping conversations flowing
Socialising and networking skills
Active listening: from contact to partner
Unit 2: Meeting – Getting Involved in Meetings (2)
Objectives:
Master strategies for participation and cooperation in meetings.
Recognize common problems and learn interruption & clarification phrases.
Socialising – Keeping the Conversation Going (2)
Learn techniques to maintain conversations with new contacts.
Analyze question types and practice making effective questions.
Develop a bank of questions to keep conversations alive.
Practice turn-taking techniques.
Negotiation – Position and Interest (2)
Understand negotiation planning and preparation.
Differentiate between positions and interests.
Learn phrases to state your opening negotiation position.
Practice stating positions and receive feedback.
Activities:
Job interview role-play
Company run-down discussions
Community and lifestyle conversations
Position and interest identification
Questioning and clarifying
Bargaining scenarios
Clenching the deal exercises
Keeping conversations flowing
Socialising and networking skills
Active listening: from contact to partner
Unit 3: Meeting – Managing a Meeting (3)
Objectives:
Learn how to set up meetings via email and manage meetings effectively.
Practice managing meetings with useful phrases and techniques.
Socialising – Social Networking (3)
Discuss the importance of social networking and its impact on face-to-face connections.
Learn tips, techniques, and phrases for online social networking.
Practice writing brief social networking messages (posts, comments, tweets).
Negotiation – Questioning & Clarifying (3)
Study negotiation stages and their structure.
Learn importance of clarifying and probing questions.
Practice phrases for clarifying, summarizing, and responding.
Role-play responding to negotiation position statements.
Activities:
Job interview role-play
Company run-down discussions
Community and lifestyle conversations
Position and interest identification
Questioning and clarifying
Bargaining scenarios
Clenching the deal exercises
Keeping conversations flowing
Socialising and networking skills
Active listening: from contact to partner
Unit 4: Meetings – Brainstorming & Evaluating (4)
Objectives:
Explore brainstorming techniques: pros, cons, and useful phrases for suggestions, agreement, disagreement.
Practice brainstorming and evaluating ideas with feedback.
Socialising – Active Listening (4)
Emphasize the importance of active listening and body language.
Learn language and techniques for active listening.
Practice listening to colleagues or friends sharing difficult experiences.
Negotiation – Bargaining (4)
Learn techniques and strategies for bargaining.
Practice if-sentences (conditionals) relevant to bargaining scenarios.
Engage in complex multi-variable negotiation practice.
Activities:
Job interview role-play
Company run-down discussions
Community and lifestyle conversations
Position and interest identification
Questioning and clarifying
Bargaining scenarios
Clenching the deal exercises
Keeping conversations flowing
Socialising and networking skills
Active listening: from contact to partner
Unit 5: Meeting – Action Points (5)
Objectives:
Understand key questions and phrases for action points in meetings.
Practice volunteering, delegating, and closing meetings effectively.
Socialising – From Contact to Partner (5)
Explore techniques for deepening relationships from casual to partnership levels.
Practice inviting, insisting, accepting, and refusing with role-plays.
Negotiation – Clinching the Deal (5)
Identify aggressive negotiation tactics and coping methods.
Analyze closing negotiation stages and learn closing phrases.
Practice closing negotiations with feedback.
Activities:
Job interview role-play
Company run-down discussions
Community and lifestyle conversations
Position and interest identification
Questioning and clarifying
Bargaining scenarios
Clenching the deal exercises
Keeping conversations flowing
Socialising and networking skills
Active listening: from contact to partner
Get in Touch with Us
Contact us for inquiries or more information about our courses.
